Careers

• Organize, supervise, and manage/support branch operations and provide high quality customer service while establishing controls that incorporate:
  -    Segregation of duties and appropriate supervision.
  -    Review and clearing exception items, conditions and transaction reconciliation.
  -    Review regularly occurring functions and reports.
  -    Report on discrepancies in operating functions or daily generated reports
  -    Maintain adequate working environmental controls.
• Demonstrate initiative and strong time-management skills, with the ability to prioritize tasks and effectively prevent and solve problems.
• Responsible for maintaining a professional demeanor in all forms of communication, including written, in-person, and phone interactions with customers.

• Minimum Five (5) years of experience in banking/branch operations and minimum three (3) years of experience in a supervisory position required.
• Extensive knowledge and understanding of banking regulations, retail compliance controls, risk management, and loss prevention.
• Bilingual in English and Korean.
• College degree preferred but not required. (combination of education and relevant experience will also be considered).

Salary is based on qualifications and experience.

• Support Branch Manager and Operations Officers in new account acquisition, customer retention, and expansion of the branch's customer base.
• Work accurately with close attention to details. Take initiatives and prioritize tasks with good time-management and problem-solving skills.
• Identitfy opportunities for cross-selling and promote upselling bank products and services as appropriate to the customer requirements.
• Responsible for maintaining a professional demeanor in all forms of communication, including in writing, phone, and in-person interactions with customers.

• Minimum three (3) years of experience in banking; branch operaions experience required.
• General knowledge and understanding of banking regulations, retail compliance controls, risk management, and loss prevention.
• Bilingual in both English and Korean
• High school diploma required. College degree preferred (combination of education and relevant experience will also be considered).

• Assist customers by providing excellent service, handling transactions, and maintaining accuracy in cash-handling and retail sales duties.
• Clearly communicate and answer customer questions about basic banking services, such as account balances, interest rates, and fees.
• Maintain attention to details and adapt to changes as needed in a dynamic, fast-paced environment.
• Responsible for maintaining a professional demeanor in all forms of communication, including in writing, phone, and in-person interactions with customers.
• Utilize computer systems and banking software effectively, ensuring smooth operations and customer service. 

• No prior banking experience required. Experience in retail sales and customer service, including cash-handling, is a plus.
• Bilingual in English and Korean.
• High school diploma required (combination of education and relevant experience will also be considered)

• Plan, implement, and monitor security measures to protect the organization’s computer networks and information from cyber threats and vulnerabilities.
• Analyze network traffic, system logs, and security alerts for anomalies, potential vulnerabilities, and security breaches; recommend appropriate risk mitigation strategies.
• Implement, maintain, perform updates/upgrades on security applications and appliances.
• Identify vulnerabilities in systems and networks utilizing vulnerability scanning tools, review PEN test results and implement remediation to PEN test results.
• Contribute to the development and enforcement of security policies, procedures, and standards to ensure compliance with relevant regulations and industry best practices.
• Monitor emerging threats, vulnerabilities, and security trends to stay informed about evolving cyberattacks and security practices.
• Educate users on security threats and best practices to strengthen organizational security awareness and reduce risk.
• Ensuring compliance with financial regulations and relevant industry standards.

• Proficiency in network security, operating systems, security technologies, and security tools.
• Familiarity with security frameworks such as NIST and industry best practices.
• Strong knowledge of common cyberattacks, malware, and security vulnerabilities.
• Ability to communicate technical information clearly and concisely to both technical and non-technical audiences.
• Expertise in identifying and resolving security issues efficiently and effectively.
• Previous employment with a bank or a credit union is a plus

• Conduct branch audits and other audits as assigned
• Prepare neat, concise, appropriately referenced and easy-to-follow working papers that support the procedures performed, conclusion drawn and recommendations made
• Assist in preparation of audit reports on internal control deficiencies and recommend improvements; ensuring clarity, conciseness and issuance in a timely manner
• Effectively organize/prioritize multiple assignments to meet established deadlines, monitor progress of audits, and manage assigned budgets
• Assist with follow up and timely disposition of audit and exam findings
• Comply with professional standards of conduct
• Maintain technical competence through continuing education

• Bachelor’s Degree in Accounting, Finance or Business Administration or related fields
• Industry certification(s) (e.g. CPA, CISA, CIA) is a plus
• Minimum of 3 -5 years of financial or operations auditing experience within Banking or Financial Services industries
• Must have good interpersonal and communication skills
• Must have good organizational skills
• Bank Secrecy Act (BSA) / Anti-money Laundering (AML) audit experience a plus
• Bilingual in Korean and English a plus

Base annual salary range: $80K - 110K

• Analyze cash flows and review financial covenenant
• Comply with the Bank's established loan policies
• Comply with regulatory requirements including Bank Secrecy Act - Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
• Meet with customer and respond to their inquiries.
• Communicate with clients either to request or to provide information

• High school diploma and above.
• BA/BS degree preferred
• Excellent communication and written skills in English, and interpersonal skills
• Bilingual in English & Korean
• Full-time position

Base hourly range: $20 - 23

• Provide excellent customer service via inbund and outbound customer service calls
• Appropriately communicate with customers, identifying customer needs and suggesting appropriate solutions
• Responsible for administrative aspects of opening new deposit accounts online
• Any tasks as assigned to the Call Center
• Previous customer service experience is preferred
• Strong verbal communication
• Exceptional attention to detail and ability to multi-task
• High School Diploma or equivalent
• Full-time position

• No prior experience required but preferred
• Excellent verbal communication skill
• Bilingual in English & Korean
• Must speak fluent in English
• Part-time position

Base hourly range: $19.00-$21.00

• 1-2 years of banking experience required
•  Assist opening new accounts for customers
• Support Branch Manage and Operations Officers
• Bilingual in English & Korean
• Excellent communication skills
• Detail-oriented

Base hourly range: $22.59 - $25

• Minimum 2-3 years of mortgage loan processor experience required
• Bachelor’s degree preferred, high school diploma or equivalent required
• Strong attention to detail and ability to identify errors in complex documents
• Proficiency in loan processing software and system
• Basic knowledge of real estate regulations
• Excellent communication and customer service skills to interact with borrowers and loan officers
• Full-time position

Base hourly range: $24.04 -$28.84

• Credit Administration Officer: Minimum 2-3 years of loan/credit admin experience preferred but not required
• BA/BS Degree in Business, Accounting, Statistics, Business Analytics or related field
• Intermediate to advanced skill level in Excel preferred but not required for trainee
• Proficiency with FIS Horizon 360 BI or basic understanding of SQL preferred but not required
• Analyze and interpret data to identify trends, root causes, and other relevant information
• Detail oriented and be able to multi-task while meeting important deadlines
• Solid understanding of lending products and practices
• Excellent communication and written skills in English, and interpersonal skills
• Full-time position

Base hourly range: $19.23- $33.65

• No experience required
• Bachelor’s degree preferred, high school diploma or equivalent required
• Excellent written and oral communication skills
• Detail oriented
• Competently utilize computer software such as MS Word, MS Excel and email
• Full-time position

Base hourly range: $17.31-$24.04

• Note Specialist - no experience required
• Note Specialist II/Specialist III /Officer: 1-3 years of experience
• Loan documentation, servicing, and operation (SBA loans, Commercial loans)
• Good communication skills
• Basic computer skills
• Detail oriented
• Part / full time position for Note Specialist
• Full time position for Note Specialist II/Specialist III /Officer

Base hourly range: $18.27-$33.64

• Comply with SBA guidelines, procedures, and eligibility
• Collect, review and verify all necessary documents
• Coordinate with loan officers and customers for the complete package of loan
• Minimum 2-3 years of loan experience or banking experience preferred
• Responsible for processing, documentation, closing, and servicing of SBA loans
• Bachelor’s degree preferred but not required
• Excellent communication and written skills in English, and interpersonal skills
• Bilingual in English & Korean
• Full-time position

Base hourly range: $17.28 - $28.84

• Trainee position. No experience required
• High School Diploma or equivalent
• Detail-oriented and be able to multi-task while meeting important deadlines
• Communicate with clients either to requests or to provide information
• Monitoring and evaluating credit to identify and mitigate potential risks
• Solid understanding of lending products and practices
• Excellent communication and written skills in English, and interpersonal skills
• Bilingual in English & Korean

Base hourly range: $17.31-$24.04

• Minimum 2-3 years of loan experience preferred
• BA/BS Degree in Business, Accounting or related field
• Analyze cash flow, liquidity, profitability, leverage and other financial ratios and be able to come to various conclusions, including evaluation of collateral and other relevant credit information
• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Recommend or deny loan requests
• Monitor loan covenants and conditions per loan agreement and report any violation to manager
• Collect loan accounts and overdraft information
• Conduct site visits and on-site interviews
• Detail-oriented and be able to multi-task while meeting important deadlines
• Communicate with clients either to requests or to provide information
• Monitoring and evaluating credit to identify and mitigate potential risks
• Solid understanding of lending products and practices
• Excellent communication and written skills in English, and interpersonal skills
• Bilingual in English & Korean

Base hourly range: $21.63-$36.06