Careers

• Comply with the Bank's established loan policies
• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Communicate with clients either to requests or to provide information
• Detail-oriented and be able to multi-task while meeting important deadlines

• Bachelor's degree in Business, Accounting or related field
• No prior banking experience required
• Bilingual in English and Korean preferred
• Solid understanding of lending products and practices
• Full-time position

Base hourly range: $25 - $28

• Analyze cash flows and review financial covenants.
• Comply with the Bank's established loan policies.
• Comply with regulatory requirements including Bank Secrecy Act - Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
• Meet with customer and respond to their inquiries.

• BA/BS degree in Business, Accounting, or related field preferred but not required.
• 1-2 years of experience preferred, but banking experience is not required.
• Excellent communication and written skills in English, and interpersonal skills.
• Bilingual in English & Korean.
• Full-time position

Base hourly range: $23- 33

• Comply with the Bank's established loan policies
• Analyze cash flows and review financial convenant
• Detail-oriented and be able to multi-task while meeting important deadlines
• Communicate with clients either to requests or to provide information

• Bachelor's degree in Business, Accounting or related field
• No prior banking experience required
• Bilingual in English and Korean preferred
• Solid understanding of lending products and practices
• Full-time position

Base hourly range: $25 - $26.44

• Assist loan processors in reviewing and preparing loan files
• Communicate with clients, loan officers, and brokers to collect documents
• Excellent oral/written communication and interpersonal skills
• Detail oriented
• Proficient PC skills including Microsoft applications
• High school diploma or equivalent required
• Full-time position

Base hourly range: $22 -$26

• Assist closing officer for loan doc preparation, review loan document, document upload and loan funding
• Perform daily loan servicing duties including, but not limited to, daily report review, data entry, payment processing, loan account maintenance, loan payoffs, daily GL reconciliations
• Track documents including insurance, collateral documents, and title policies
• Provide customer service to borrowers and branch personnels with loan-related inquiries
• Perform other duties as assigned
• High school diploma or equivalent required
• Full-time position

Base hourly range: $22 -$26

• Minimum 2+ years in mortgage loan doc drawing, funding, post-closing, or related experience required
• Prepare mortgage loan documents and closing disclosures
• Review closing packages for completeness and accuracy and assign funding conditions
• Review and confirm all funding conditions are satisfied prior to funding
• Act as a liaison between escrow agents, title companies, branches, brokers, and settlement teams
• Respond promptly to closing-related questions from internal and external stakeholders
• Advanced knowledge with state and federal regulations and responsibility for compliance
• Perform other duties as assigned
• High school diploma or equivalent required
• Full-time position

Base hourly range: $30 -$36

• Manage a portfolio of distressed and non-performing loans to minimize financial losses.
• Handle assigned problem loans from collection of payments, foreclosures, liquidation of collateral, and litigation involving obligors.
• Develop and implement workout strategies, including loan restructures, modifications, and settlements.
• Conduct financial analysis and risk assessments on troubled assets.
• Manage a portfolio of distressed and non-performing loans to minimize financial losses.
•  Develop and implement workout strategies, including loan restructures, modifications, and settlements.
• Conduct financial analysis and risk assessments on troubled assets.
• Work with borrowers to negotiate repayment plans and workout agreements.
• Ensure compliance with regulatory requirements and internal policies.
• Prepare detailed reports and presentations for management.
• Coordinate with credit teams to implement effective asset recovery strategies.
• Maintain relationships with external agencies including asset disposition firms.

• Bachelor's Degree, prefer business major with accounting and finance emphasis with good working knowledge of accounting, business law and commercial loan legal documentation.
• Two or more years banking/financial services experience preferred.
• SBA or commercial lending experience preferred. 
• Oral/written communication and interpersonal skills necessary in order to negotiate with and persuade commercial borrowers and/or legal counsel and to interact with Bank management.
• Proficient PC skills, including spreadsheet applications.
• Bilingual in Korean 

• Support the lending team by managing the administrative, processing, and servicing tasks for SBA loans
• Manage borrower compliance with loan agreements, tracking financial reporting requirements
• Ensure compliance with SBA lending regulations, bank policies, and assists in preparing files for audits
• Monitor and manage post-closing tasks such as insurance tracking, loan modification, and portfolio monitoring
• Prepare monthly SBA loan production and sales reports 
• Respond to inquiries from borrowers regarding payments, payoff requests, and loan statements while assisting loan officers
• Reconcile general ledger accounts and manage data in core systems
• Understanding of SBA Standard Operating Procedures (SOP) and documentation standards
• High School diploma is required; Bachelor's degree preferred 
• Excellent communication and written skills in English, attention to detail, ability to handle multiple tasks in a time-sensitive environment, and interpersonal skills
• Bilingual in English & Korean

Base hourly range: $22 - $25

• Minimum 1-3 years of loan experience preferred
• BA/BS Degree in Business, Accounting or related field
• Analyze cash flow, liquidity, profitability, leverage and other financial ratios and be able to come to various conclusions, including evaluation of collateral and other relevant credit information
• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Recommend or deny loan requests
• Monitor loan covenants and conditions per loan agreement and report any violation to manager
• Collect loan accounts and overdraft information
• Conduct site visits and on-site interviews
• Detail-oriented and be able to multi-task while meeting important deadlines
• Communicate with clients either to requests or to provide information
• Monitoring and evaluating credit to identify and mitigate potential risks
• Solid understanding of lending products and practices
• Excellent communication and written skills in English, and interpersonal skills
• Bilingual in English & Korean

Base hourly range: $28.00 - $43.00

• Loan documentation, funding, and boarding
• Processing daily loan servicing requests
• Ensuring documentation accuracy
• Collaborate with internal teams

• Note Specialist (clerk): No experience required
• Note Officer: 3+ years of experience required
• Bachelor's degree preferred but not required
• Bilingual in English & Korean preferred
• Strong communication and writing skills
• Detail oriented and organized
• Ability to multi-task and meet deadlines
• Full time position

Base hourly range: $24.00 - 40.00

• Assist with the administration, monitoring, maintenance, and troubleshooting of server and storage hardware, Windows Servers, and Linux-based appliances.
• Support VMware, Nutanix, and Dell infrastructure, including performance monitoring, capacity management, and issue escalation.
• Assist/Support with the administration and troubleshooting of Active Directory, Microsoft 365, Exchange Online, DNS, DHCP and core infrastructure services, including access management, account administration, and documentation of system changes.
• Assist with the support and administration of RingCentral, E-fax, printer infrastructure services across datacenters, headquarters, and branch locations, including troubleshooting and vendor coordination.
• Assist with server patching, firmware updates, vulnerability remediation, change management processes, and maintenance of required documentation and evidence
• Support backup, replication, and disaster recovery and business continuity testing, including monitoring, testing, documentation, and escalation of exceptions.
• Assist with routine administration, monitoring, and evidence collection for infrastructure-related security tools, including tools used for security monitoring, network access control, vulnerability management, and privileged access management while supporting audit and examination requests
• Monitor infrastructure alerts, document system inventories, procedures, diagrams, audit reports, backup records, and operational runbooks, escalate issues according to established procedures, and provide technical support in collaboration IT Operations, Information Security Application Support and other IT teams.

• Reside in the Los Angeles metropolitan area and be available for regular on-site work at headquarters, datacenters, and branch locations as needed.
• Minimum of two years of experience in desktop technical support, infrastructure support, systems administration or similar technical roles.
• Working knowledge of Windows Server, Active Directory OS, DNS, DHCP, TCP/IP, FTP, Microsoft 365, and basic server troubleshooting.
• Solid grasp of IT and Information Security concepts, methodologies, and trends
• Strong troubleshooting, communication and follow-up skills.
• Ability to manage multiple projects simultaneously.
• Ability to lift computers and other equipment up to 50 lbs.

• Associate or bachelor’s degree in a technology-related field.
• Experience in a bank, credit union, or other regulated financial services environment.
• Basic PowerShell or scripting experience.
• Security, Microsoft, VMware, Nutanix, or related infrastructure certifications.

•  Responsible for opening new accounts
• Verify and process changes to existing accounts
• Conduct daily customer service tasks
• Assist customers by answering questions and resolving problems in a timely and professional manner

• Excellent organizational skills with strong attention to detail
•  Strong sense of responsibility with effective, professional customer communication
• Ability to build and maintain positive working relationships with colleagues
• Bilingual in English & Korean required
• Experience is preferred but not required
• Full-time position

Base hourly range: $24.00 - $27.00

• Organize, compile, update company personnel records and documentation
• Conduct or assist with new employee orientation, on-boarding and termination
• Maintain HR documents within personnel files and update important employment records for hiring and terminations
• Utilize ADP to review time sheets and wage computation of over 250 employees to calculate and process payroll
• Assist in explaining and providing information on employee benefits
• Respond to all inquiries and requests employees may have in regards to policies, benefits and other general HR questions

• Minimum of 1 year or more of relevant experience in Human Resources
• Experienced in ADP Workforce now preferred
• Bachelor’s degree required
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Bilingual in English & Korean
• Full-time position

• Provide professional customer service through inbound and outbound calls
• Identify customer needs and provide appropriate assistance
• Support the administrative process for opening new deposit accounts online
• Complete additional duties assigned to the Call Center

• Previous customer service experience is preferred
• Strong verbal and written communication skills
• Excellent organizational skills with attention to detail
• Ability to multitask and resolve issues effectively
• High School Diploma or equivalent
• Full-time position